We will take your order, make sure you have everything you need then issue you with an Order Confirmation/Invoice.
Our minimum order value is $50 and would appreciate it if this is respected. If you must place an order under this minimum a $5 handling fee may be charged for "picking, packing & posting".
If we are unable to take your call please leave a message. We will call you back as soon as we are able!
Payment For Goods
We require payment to be made by direct credit to our nominated Westpac bank account prior to goods being shipped/collected.
Account details are provided on our standard invoice, which you will receive following making your order.
Payment for Australian orders should be made to the Australian account which is noted on the invoice. Australian orders will be invoiced in AUD.
FirebrandAeroRC arranges post or freight on instructions from a purchaser when collection is not possible or convenient. We cannot be held liable for any loss or damage following dispatch. We recharge to the best of our ability only the actual costs incurred for post/freight costs incurred at the customers request. Damage in shipping is rare, however should it appear the shipment may be compromised please ensure you photograph the packaging and the damaged goods (to support a claim on the Carrier if required).
All items will be "Tracked".
Firebrand special/pre-order pricing is quoted at the exchange rate at the time.
If material currency variation occurs between the time of order and supplier shipping date (stock payment date) the price quoted by Firebrand may be reviewed. For clarity, Firebrand will not be liable for material currency changes on special/pre-order items.
We are happy to offer 3 month interest free payment terms on 20% deposit. Longer terms may be available if required. Please just ask.